Center for Studying Health System Change

Issue Brief No. 70
Supplementary Table 5

Satisfaction with care by type of last visit and insurance status

	Privately Insured	Medicare	Medicaid	Uninsured
Emergency Department Visits
Percent rated as very good or excellent
Thoroughness of exam	54	62*	50	38*
How well doctor listened	55	62*	49	47
"Walk-in" visits (no appointment)
Percent rated as very good or excellent
Thoroughness of exam	65	66	61	53*
How well doctor listened	68	70	64	59*
Visits with appointments
Percent rated as very good or excellent
Thoroughness of exam	75	75	67*	63*
How well doctor listened	77	78	70*	66*

*Difference with privately insured is statistically significant at .05 level.

Source: Community Tracking Study household survey, 1999 and 2001.

Note: Estimates of waiting time are based on the person's last reported visit to a physician within the past year. In identifying the visit, survey respondents were asked whether or not the visit was to a hospital emergency department. If not, respondents were asked whether or not they made an appointment for the visit.

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Issue Brief No. 70Supplementary Table 5 Satisfaction with care by type of last visit and insurance status

Issue Brief No. 70
Supplementary Table 5

Satisfaction with care by type of last visit and insurance status