
Issue Brief No. 70 Supplementary Table 4
Patient assessment of visits to emergency rooms and other walk-in facilities
| |
Percent rated thoroughness of exam as very good or excellent |
Percent rated how well doctor listened as very good or excellent |
| Emergency Department Visits (overall) |
51 |
53 |
| Waited 15 minutes or less |
66 |
66 |
| Waited 15-30 minutes |
54** |
59** |
| Waited 30-60 minutes |
46** |
47** |
| Waited more than 60 minutes |
28** |
33** |
| Other "walk-in" visits(overall) |
64* |
68* |
| Waited 15 minutes or less |
75 |
78 |
| Waited 15-30 minutes |
62** |
67** |
| Waited 30-60 minutes |
55** |
62** |
| Waited more than 60 minutes |
38** |
46** |
| Visits with appointments (overall) |
74* |
77* |
| Waited 15 minutes or less |
81 |
83 |
| Waited 15-30 minutes |
70** |
72** |
| Waited 30-60 minutes |
60** |
64** |
| Waited more than 60 minutes |
50** |
55** |
*Difference with emergency department visit is statistically significant at .05 level.
**Difference with "waited 15 minutes or less" is statistically significant at .05 level.
Source: Community Tracking Study household survey, 1997, 1999, 2001.
Note: Estimates of waiting time are based on the person's last reported visit to a physician within the past year. In identifying the visit, survey respondents were asked whether or not the visit was to a hospital emergency department. If not, respondents were asked whether or not they made an appointment for the visit. Office waiting time is based on the time interval between when they arrived at the ED/physician's office/other ambulatory care, and when they actually saw a medical person.
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